Administration worker – Dublin South Central

Family Support Service Dublin South Central Barnardos, Christchurch Square, Dublin City /D8

General Information

Working for Barnardos can offer you the following:

  • An opportunity to support the trauma informed work with vulnerable children and families and children with additional needs
  • Access to regular trauma informed support and supervision
  • An opportunity to be part of a supportive team
  • Access to the Employee Assistance Program for employees and their immediate family members
  • Regular Breath, Body and mind sessions to support staff well-being

Name of the Project: Initial Assessment & Family Support Service, Dublin South Central

Address/Location: Barnardos, 4 Christchurch Square, Dublin 8, D08DT63

Contact Details/Telephone: 01-4530355

What we do

Barnardos Initial Assessment and Family Support Service, Dublin South Central is a new service that has been established through a partnership with Tusla. The service will conduct Initial Child Protection Assessments on behalf of our funders Tusla, whilst also providing trauma-informed family support interventions to some families who have been through the Initial Assessment process.

Barnardos work in close partnership with families, statutory bodies and voluntary agencies to bring about better outcomes for children and families.

Where we work

The Barnardos Initial Assessment and Family Support Service is based in our Christchurch Square office (Dublin 8) and works with families in the Dublin South Central catchment area.

Job Description


Administration Worker


Barnardos Christchurch Square, Dublin 8
Responsible to: Project Leader Dublin South Central     
Works with:

Barnardos staff, volunteers, partnership agencies e.g. Tusla


Job Purpose

To provide an efficient and flexible administrative support service to support the implementation of a new Barnardos Initial Assessment and Family Support Service in Dublin South Central.

Core Job Requirements

  • To attend Tusla and Barnardos Initial Assessment Referral Allocation Meetings taking contemporaneous notes of the meeting on a laptop
  • To complete cases presented, cases allocated, pending cases and rollover forms following meetings and send to all attendees
  • Sending letters and inputting referrals to the Database
  • To maintain a detailed and up to date tracker, which records summary statistics
  • To manage and maintain all relevant referral information and correspondence regarding file transfers and file information received from/ returned to Tusla/relevant agency
  • To coordinate and complete the return of the IA, intakes, case notes and correspondence for uploading on NCCIS system
  • To operate all communications within the office (post, e-mail, telephone and fax and in person) in an efficient, professional manner
  • To provide administrative support utilising relevant IT packages, ensuring documents are presented and formatted to a high standard
  • To maintain an up to date and effective filing system
  • To maintain an efficient, accurate and up to date financial, human resource and stock/ inventory recording system as appropriate
  • To gather and collate information statistics and prepare reports as required, including administration of databases as appropriate to the role
  • To monitor the team diary and undertake practical tasks regarding arrangements of team meetings
  • To support the establishment of the team and office systems and set up
  • To work with others to support the development of effective and efficient office systems, supporting a dynamic and robust team set-up
  • To attend Tusla and Barnardos Governance or other meetings as required for the purpose of note taking and administrative support

Requirements of all Barnardos staff

  • Commitment to the purpose of Barnardos and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.
  • To participate in regular supervision with your line manager.
  • To actively participate in team and staff meetings and service reviews/ evaluations and to contribute to the development of policy and practice with your area of work and within Barnardos as a whole.
  • To report any area of concern to your line manager in a timely manner.
  • To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
  • Have a flexible approach to the work in response to organisational change, development and review of best practice.
  • Participate in and engage with a performance management programme.
  • Identify training needs with your line manager and participate in training opportunities appropriate to the role.
  • To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or local Health and Safety Officer.
  • To be vigilant to any concerns regarding the protection and welfare of children and to bring them to the attention of the Barnardos Designated Person in a timely manner, in keeping with the Barnardos Child Protection policies.
  • To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.
  • To undertake other duties as may be requested by the line manager from time to time.
  • To undertake your work in a manner that is friendly, flexible and informal.


    Note: this Job Description will be reviewed and updated in line with the needs of the work

Person Specification

Personal attributes

  • Good communication and interpersonal skills.
  • Excellent typing skills.
  • Awareness of confidentiality and the ability to deal with sensitive queries.
  • Teamwork required and the ability to work in collaboration with others.
  • Ability to work on own initiative and to consult where appropriate.
  • Ability to prioritise competing demands.
  • Flexibility and adaptability in terms of tasks and time is essential for this post.
  • Ability to create and develop effective administrative systems to promote positive team effectiveness


Minimum of 2 years’ direct relevant administration experience essential.


Junior cycle profile of achievement or equivalent minimum level of education.

A working ability in IT Systems, word processing and finance skills essential.

Ability to drive and access to the use of a car is essential.

The post-holder is initially assigned to work in the Dublin South Central Area but may be required in the future to work in other locations in the Dublin area in line with Organisational needs and funding allocations.


Application Procedure

Applicants must complete this application form and submit it through our website before the closing date.

Applicants may also attach a CV or other supplementary information in respect of our application.

Attaching a CV alone will result in the applicant not being considered for shortlisting. 

Shortlisting will apply

Candidates who are moved to the 2nd stage of our Recruitment process are required to complete a medical questionnaire and the E-Vetting process. References will be taken up at this stage.