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Social Media Assistant (Retail)

Ballycoolin, Dublin 15


Job Description

Post:

Retail Assistant – Online Sales

Location:

Ballycoolin, Dublin 15

Responsible to:

Retail Operations and Development Manager

Works with:

Retail Operations and Development Manager and Retail Management Team.

        

Job Purpose

The role is primarily focused on developing Barnardos Retail online sales, click and collect, online and social media presence for Barnardos Retail. The objective of this role is to drive online awareness of our retail products and increase sales. This role is target focused and income generating.  

Core Job Requirements

Duties include but are not limited to:

  • Online Sales Strategy - Delivering and implementing a content marketing strategy to include the curation of assets showcasing our products
    • Online sales strategy/plan
    • Creating content - written, photography, graphics
    • Working to sales targets
  • Online sales market - testing, measuring and reporting on opportunities for sales and income
  • Social media
    • Co-ordinating and publishing social media updates on Barnardos Retail social media channels
    • Monitoring online conversations relevant to Barnardos Retail
    • Being the voice of Barnardos Retail on social media (with support of Barnardos Communications team)
  • Brand
    • Being brand aware and using Barnardos brand throughout all materials and adapting Barnardos tone (with support of Barnardos Communications team)
    • Overseeing print materials/posters
  • Stock
    • Pricing stock
    • Identifying stock as authentic
  • Customer Service
    • Dealing with and responding efficiently to customer enquiries
  • Reporting
    • Gathering data
    • Monitoring sales conversion rates.
  • Developing a sustainability theme and establish partners
  • Working and relationship building with external partners
  • Any other duties that may be assigned by your Manager from time to time

Requirements of all Barnardos staff

  • Commitment to the purpose of Barnardos and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.
  • To participate in regular supervision with your line manager.
  • To actively participate in team and staff meetings and service reviews/ evaluations and to contribute to the development of policy and practice with your area of work and within Barnardos as a whole.
  • To report any area of concern to your line manager in a timely manner.
  • To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
  • Have a flexible approach to the work in response to organisational change, development and review of best practice.
  • Participate in and engage with a performance management programme.
  • Identify training needs with your line manager and participate in training opportunities appropriate to the role.
  • To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or local Health and Safety Officer.
  • To be vigilant to any concerns regarding the protection and welfare of children and to bring them to the attention of the Barnardos Designated Person in a timely manner, in keeping with the Barnardos Child Protection policies.
  • To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.
  • To undertake other duties as may be requested by the line manager from time to time.
  • To undertake your work in a manner that is friendly, flexible and informal.

Note: This Job Description will be reviewed and updated in line with the needs of the work.


Person Specification

Personal attributes

  • Excellent communications and interpersonal skills
  • High professional standards
  • Awareness of confidentiality and the ability to deal with sensitive issues
  • Teamwork essential and the ability to work in collaboration with others
  • Ability to work on own initiative and to consult where appropriate
  • Ability to prioritise competing demands
  • Ability to work to deadlines and in a pressurised environment
  • Strong organisational skills required
  • Creativity and enthusiasm and a positive, friendly attitude
  • Flexibility and adaptability in terms of tasks and time is essential for this post
  • Interest in media, marketing and/or communications an advantage

Experience

  • Minimum of one year’s direct relevant experience essential

Qualifications

  • Relevant third level qualification in multimedia or digital marketing desirable but not essential
  • Ability to write well and under pressure
  • Basic HTML and CSS
  • Ability to create good quality content
  • Good project and time management

A full driving licence and use of a suitably insured vehicle is essential, with full flexibility to travel for multi-site operations in Ireland as part of this role.

The position is based in Dublin 15 but the post-holder may be required in to work in other locations in the Dublin area in line with organisational needs.


Application Procedure

Applicants must complete this application form and submit it through our website before the closing date.

Applicants may also attach a CV or other supplementary information in respect of our application.

Attaching a CV alone will result in the applicant not being considered for shortlisting. 

Shortlisting will apply

Candidates who are moved to the 2nd stage of our Recruitment process are required to complete a medical questionnaire and the E-Vetting process. References will be taken up at this stage.