Family Support Worker - Limerick City

Limerick City

General Information

What does our Service do?

Limerick City Homemaker Family Support Service is a new service managed and delivered by Barnardos, funded by Limerick ABC Start Rite, Limerick City and Council Social Interventions fund, TUSLA, Limerick CYPSC and Barnardos. It is a home based family support service that emphasises working with parents in a practical way to support them in their parenting capacity and household routines. It is an early intervention; outcomes focused Programme that works with families with additional needs (Levels 2-3 on the Hardiker Model).

The Homemaker Family Support Service provides practical, home-based support (such as helping the family to get ready for school, prepare meals, manage the household, etc.) to families that are struggling to cope with the demands of daily life for a range of reasons.

It is a flexible service that works with families at key periods during the day such as mornings/getting ready for school and evenings (family meals, homework, and bedtime), or at other times identified in partnership with the family.

Where do we work?

Limerick City Homemaker Family Support Service works with parents primarily in their homes across the urban area of Limerick City. The administrative base for the staff team is Barnardos, St. Mary’s National School, Bishop St, Limerick.

Who do we work with?

The Homemaker Service works directly with parents. The approach upholds community development and family support principles, working in partnership with parents to enhance their capacity to support and care for their children. All work is done in partnership with the family rather than on their behalf.

An interagency approach is key to successful outcomes for families engaged with the service. Referrals for the Homemaker Service are likely to come primarily from Public Health Nurses, Schools and other community organisations etc.

Job Description

Post:   Homemaker Family Support Worker
Location: Limerick Homemaker Family Support Service
Responsible to: Project Co-ordinator
Works with:   Project Co-ordinator, Project Administration Worker, Project Staff, other Barnardos services, other agencies, families


Job purpose

To work with families to develop the skills to fully meet their children’s needs.

Core Job Requirements

  • To identify the needs of families referred to the post in conjunction with the key worker and other project staff and family.
  • To prioritise need and devise an intervention plan in consultation with the Line Manager.
  • To offer practical advice and support to families to develop the skills to meet their children’s needs on an ongoing basis, e.g. budgeting, home management, hygiene and nutrition, play, behaviour management, etc.
  • To network with other agencies in consultation with the key worker to ensure an integrated approach to family needs.
  • To review progress on an ongoing basis with the Line Manager and adapt intervention plan accordingly.
  • To be vigilant for signs or concerns of physical, sexual and emotional abuse and neglect or regarding the welfare of children. To immediately bring any concerns to the attention of the child’s Key Worker and the Designated Person and in keeping with Barnardos Child Protection Policy.
  • To record concerns promptly and accurately.
  • To assist project staff in the delivery of other programmes within the project.
  • To gather information statistics and prepare reports as required, including administration of databases as appropriate to the role.
  • To identify and document to line manager any unmet needs of children/young people/carers/families within the service and to participate in the advocacy work of the agency.
  • To supervise students and volunteers where necessary and to ensure they are aware of all Barnardos policies and compile placement reports as appropriate.


Requirements Specific to this Post

  • Support the head(s) of the household to perform a variety of household management tasks such as meal planning, grocery shopping, food preparation, housecleaning, dishwashing and laundering.
  • Support the family to establish an orderly household routine which meets the educational, social and emotional needs of the children.
  • Teach, demonstrate, and encourage clients in household management, household maintenance and personal and child care.
  • Maintain file records on the work undertaken with the family and to complete reports outlining work completed.
  • Report regularly to the designated supervisor and undergo staff supervision at specified intervals.

Requirements of all Barnardos staff

  • Commitment to the purpose of Barnardos and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.
  • To participate in regular supervision with your line manager.
  • To actively participate in team and staff meetings and service reviews/ evaluations and to contribute to the development of policy and practice with your area of work and within Barnardos as a whole.
  • To report any area of concern to your line manager in a timely manner.
  • To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
  • Have a flexible approach to the work in response to organisational change, development and review of best practice.
  • Participate in and engage with a performance management programme.
  • Identify training needs with your line manager and participate in training opportunities appropriate to the role.
  • To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or local Health & Safety Officer.
  • To be vigilant to any concerns regarding the protection and welfare of children and to bring them to the attention of the Barnardos Designated Person in a timely manner, in keeping with the Barnardos Child Protection policies.
  • To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.
  • To undertake other duties as may be requested by the line manager from time to time.
  • To undertake your work in a manner that is friendly, flexible and informal.

Note: This Job Description will be reviewed and updated in line with the needs of the work.

Person Specification

Personal Attributes

  • Ability to work with children and families in disadvantaged communities.
  • Excellent communication and interpersonal skills.
  • Ability to assist families to develop their own skills and not to create dependency.
  • Understanding the issues of confidentiality and working in the community and the ability to establish appropriate professional boundaries.
  • Ability to work as part of a team and work co-operatively with other agencies.
  • Mature capacity to work with flexibility and sensitivity.
  • Ability to identify and appropriately address child protection concerns.


A minimum of two year’s experience of working with children and families who experience disadvantage is essential.

(work experience means paid employment, not training courses/student placements)
Relevant voluntary work may be considered.


  • FETAC Level 5 in working with children is essential.
  • Good computer skills are essential.
  • Training in specific parenting and group work approaches, along with knowledge of child development is an advantage.
  • Full driving licence and access to the use of a suitably insured car is essential.


Please Note:

The ability to work flexible hours including early mornings and evenings is required in this post.

  • The postholder is initially assigned to work in the Homemaker service, Limerick city but may be required in the future to work in other locations in the Limerick area in line with organisational needs.

Application Procedure

Applicants must complete this application form and submit it through our website before the closing date.

Applicants may also attach a CV or other supplementary information in respect of our application.

Attaching a CV alone will result in the applicant not being considered for shortlisting. 

Shortlisting will apply

Candidates who are moved to the 2nd stage of our Recruitment process are required to complete a medical questionnaire and the E-Vetting process. References will be taken up at this stage.

All documentation received by Barnardos in relation to job applications  will be processed in accordance with the Data Protection Acts, 1988 and 2003. The information will only be used by Barnardos  in the processing of job applications and for ongoing administrative purposes with job candidates.  To make a request under the Data Protection Acts, please submit a request in writing to: Data Protection Executive, Barnardos  National Office,  Christchurch Square, Dublin 8 or email